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*PACKAGE* ALE OXO Connect Compact
A complete solution for omnichannel contact centre management. With ALE solution, you can deliver a customer experience that sets you apart from the competition. Further more, to preserve past investments and develop new services to customers at the same time can be adapted by Hybrid Cloud provided in the system.
Package Included
1. OXO Connect Compact equipped with 4 CO line + 8 Digital Port + 4 Analogue Port
2. ALE 20 Hybrid Phone x 4
3. Plug and Play Port for direct patching
4. Hassle free Singtel Services and Application
* Exclusive of Installation , Programming , Delivery*
MSRP : $1,600.00
Now : $1,288.00
Highlights
- Offer Wide-Range communications channel to customers
- Through accessing of customer contact for a best and fit services
- Easier to manage channels with a unique web-based desktop interface
Features
- Support ISDN10 or SIP Trunk 5-30
- Support Door Phone
- Web-based desktop application for agents and supervisors
- Built-in knowledge base and intelligent search to improve call resolution
- Graphical dashboard for digital media channels activity
- Real-time monitoring and reporting
- Integrates with business applications (CRM, ERP)
- Integrates with ALE OmniPCX Enterprise and ALE OmniTouch Contact Center SE
- Cloud services certified ISO27001
- GDPR compliance
- High availability, security and redundancy of customer data storage