IT services for B2B teams in Singapore: managed services, IT support, server management, website development and custom software delivery.
One accountable partner for ongoing support, maintenance, governance, and reporting.
Ticket-based support with clear scope, response expectations, and escalation.
Monitoring, patching, backups, and access controls with defined maintenance windows.
Corporate and e-commerce websites designed to be clear, fast, and conversion-led, with SEO foundations.
Workflow-based delivery with milestones, UAT, documentation, and handover.
We confirm next steps as soon as possible within business hours, and define response expectations once scope is agreed.
Yes, with clear ownership boundaries.
Yes, when scope is defined and stable.
Yes, within an agreed escalation model.
